How a Leading Endo Clinic in Texas Implemented Remote Diabetes Monitoring

Location: San Antonio, Texas 

 Practice Size: 26 providers 

 Patients on CGMs and insulin pumps: 30,000 

 Revenue Generated (6 months): $250,000 

 Time Saved: 8 hours per provider, per week

Rethinking the Traditional Diabetes Care Model  

Diabetes & Glandular Disease (DGD) Clinic is one of the nation’s largest private endocrinology practices. With 26 providers and approximately 400 patient visits daily, the team at DGD is no stranger to the complexity of modern diabetes care. 

More than 30,000 of their patients are on continuous glucose monitors (CGMs) and insulin pumps, and the clinic is home to one of the largest Eversense 365 populations in the country. Yet until recently, they lacked a streamlined way to remotely review and respond to their patients’ device data between visits. 

That changed when one of the clinic’s senior physician leaders recognized the need for a more proactive, data-driven approach. 

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Why Remote Diabetes Monitoring Now?   

Patients today expect connected, responsive care — and providers are feeling the pressure to deliver results while maintaining efficiency and financial sustainability. DGD Clinic knew that remote diabetes monitoring could help achieve this all, but needed a solution that didn’t add workload to their already busy team. 

That’s when they partnered with SweetSpot. 

A New Standard of Care — Without More Work 

SweetSpot now acts as an extension of DGD’s care team, providing monthly CGM and pump data reviews, patient outreach, and documentation — all behind the scenes. 

Providers now walk into each appointment confident that the data has already been reviewed and any urgent trends addressed. Patients show up better prepared, often in better health, thanks to ongoing support from SweetSpot’s team of certified diabetes care and education specialists (CDCES). 

Most importantly, in-person visits are focused on what really matters: patient care — not chasing device uploads or troubleshooting tech issues. 

Real Impact in Just Six Months  

In six months, DGD Clinic generated $250,000 in new revenue — averaging over $1,000 per patient annually. At the six-month mark, the clinic had successfully enrolled 400 patients. 

With SweetSpot handling all reviews and outreach, providers stay focused on in-office care. This hands-off growth model sets the stage for sustainable expansion without compromising quality. 

Saving Time While Improving Outcomes  

The SweetSpot team fully manages DGD Clinic’s diabetes monitoring program and collaborates with providers when treatment changes are needed. By partnering with SweetSpot for remote diabetes monitoring, DGD Clinic saves over 216 hours each week — time that would have otherwise been spent on data reviews, documentation, patient follow-ups, and device support. 

Spread across the clinic’s 26 providers, this equates to nearly 8 hours saved per provider each week — a full workday regained to focus on in-office care. 

Additionally, patients enrolled in the SweetSpot program see an average 10%+ improvement in Time in Range (TIR) after six months. That’s due to the fact that more frequent touchpoints between in-person visits through SweetSpot have been clinically shown to improve outcomes and adherence. 

A Win for Patients, Providers, and the Bottom Line 

DGD Clinic’s experience proves that remote diabetes monitoring can be both clinically meaningful and operationally sustainable — especially with the right partner in place. By working with SweetSpot, the clinic has been able to: 

• Deliver proactive, high-quality diabetes care 

• Maintain provider bandwidth 

• Support better patient outcomes 

• Generate predictable, recurring revenue   

Read the Case Study

Want to learn how SweetSpot can support your practice? Reach out to us at info@sweetspot.health.

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SweetSpot partners with endocrinology practices to provide virtual CGM monitoring and enhanced patient care.

SweetSpot combines a centralized software platform for managing diabetes device data, such as data from CGMs and insulin pumps, with wrap-around clinical support services. SweetSpot’s virtual team of Certified Diabetes Care and Education Specialists (CDCES) performs monthly CGM data reviews and coordinates with providers and patients to facilitate treatment plan changes. By actively managing and remotely reviewing CGM data between patient visits, we ensure patients receive timely treatment adjustments to improve glycemic control and patient outcomes.

Additionally, SweetSpot’s automated capture of reimbursable care events optimizes CPT code utilization, unlocking new revenue streams for practices and making our partnerships both clinically effective and financially profitable.