Proactive Diabetes Care That Works: Real-World Outcomes from SweetSpot

New data shows measurable improvements in diabetes outcomes for patients enrolled in SweetSpot’s remote diabetes monitoring program. 

Continuous glucose monitors (CGMs) and insulin pumps provide powerful insights into a patient’s glycemic health. But data alone doesn’t improve outcomes — it must be reviewed consistently and acted on between visits. Many endocrinology practices struggle here. Device data is scattered across platforms, and already-busy care teams can’t always deliver the proactive support patients need. 

SweetSpot solves this challenge by combining a centralized data dashboard with a dedicated team of Certified Diabetes Care and Education Specialists (CDCESs). Acting as an extension of each clinic, our team performs monthly data reviews for each patient, reaches out to patients between visits when clinically necessary, and provides timely treatments recommendations to patients (as approved by providers). 

The result? Better outcomes and support for patients and less burden on practices. 

Results in Just Three Months 

We recently analyzed outcomes for patients enrolled in SweetSpot at a partner clinic and found measurable gains within the first three months. Using the Glycemic Risk Index (GRI), a validated score that balances hyperglycemia and hypoglycemia risk, we tracked improvements across patient groups. 

The GRI is an aggregate score that is calculated based on key CGM metrics. Patients can fall into 5 possible GRI zones (A-E), with Zone A equating to ideal control. For more detail on GRI, see here. 

We found that patients who started in higher-risk GRI zones showed significant improvement in their risk levels after three months enrolled in SweetSpot:

•  70% of patients who began in Zone E improved to lower risk zones. 

  • This includes 20% of patients who improved to either Zone A or Zone B.  

• 75% of patients who began in Zone D improved to lower risk zones. 

  • This includes 25% of patients who improved to Zone A, and 50% of patients who improved to Zone B.  

    
    

    

    Example of patient improvement from Zone E to Zone C with SweetSpot.

For patients who started in lower-risk zones (Zones A & B), clinical stability also improved:

• Zone B: 80% of patients either remained in Zone B or improved to Zone A with our clinical support. 

• Zone A: 94% of patients remained stable in Zone A with our clinical support. 

These results highlight a key takeaway: consistent data reviews and timely interventions drive meaningful change. Without dedicated support, many of these high-risk patients would have remained unmanaged, and stable patients might have drifted into higher risk. 

Why SweetSpot Works 

What makes SweetSpot different is the combination of technology and human connection. 

• Monthly CGM Data Reviews Every patient’s data is reviewed regularly, not just at visits. Our team identifies trends, flags urgent issues, and ensures nothing slips through the cracks. 

• Targeted Outreach to High-Risk Patients Patients at higher risk receive timely outreach, preventing complications before they escalate. 

• Direct Patient Communication Our diabetes educators connect personally with patients by phone, not just automated alerts. They explain insights and provide guidance that builds trust and engagement. 

• Seamless Clinic Coordination  Every intervention is documented and shared with your clinic. Our team works closely with you to ensure a smooth workflow, complete charting, and full alignment. 

SweetSpot’s support model closes the gap between in-person appointments, strengthens patient relationships, and leads to better clinical outcomes. 

Want to explore how SweetSpot can help your practice improve outcomes? Reach out at info@sweetspot.health. 

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SweetSpot is a remote diabetes management platform that supports all major diabetes devices and insulin delivery systems to provide physicians with a single view of their patients’ data. SweetSpot's intelligent algorithm identifies the most optimal CPT codes for both remote and in-person diabetes management, and a dedicated team of Certified Diabetes Care & Education Specialists provide ongoing support.  

As a company founded and powered by physicians and diabetes care providers, we place a strong emphasis on ensuring that there are no obstacles to getting started with SweetSpot. That’s why SweetSpot is easy to set up and designed to seamlessly integrate into your existing workflows and comes with no setup costs or subscription fees.