Power in Numbers
54
Total Hours Saved Per Week
17
Hours Saved on Device Support Each Week
32
Hours Saved on Data Reviews Each Week
Challenges Before SweetSpot: Inefficient Data Review Workflows
Before integrating SweetSpot, Dr. Rauba’s team had to manually navigate multiple diabetes management platforms to download and print patient reports, leading to frequent delays and rescheduled appointments when data didn’t upload properly. The small staff struggled to keep up with follow-up calls, especially for at-risk patients, and often didn’t hear from them until their next appointment. Even when they managed to reach patients, locating and reviewing data reports was a time-consuming task.
Solutions: Enhanced Processes and Clinical Support
SweetSpot has transformed JCMG’s workflow by automating and streamlining these time-consuming processes, enabling Dr. Rauba and his team to focus on more critical tasks.
For example, before SweetSpot, troubleshooting device connectivity issues took 30-40 minutes per patient. With about seven patients daily experiencing these issues, this added up to 3.5 hours each day, or 17 hours per week. SweetSpot's support team now handles much of this troubleshooting, freeing up substantial time for Dr. Rauba’s team.
By leading device troubleshooting, enhancing and supporting data review, and helping with follow-up calls, SweetSpot has saved hours of JCMG staff time per week. This allows Dr. Rauba and his team to focus on more on patient care. Learn more about how we can support your practices by emailing us at info@sweetspot.health!